Terms of Use

Last Updated: 23 Sept 2024

Welcome to Vertex Hot & Cold Marketing Sdn. Bhd. (“Vertex,” “we,” “our,” or “us”). By accessing and using our website and services (“Website”), you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our Website.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms of Use, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Eligibility

To use our Website, you must be at least 18 years old or have the consent of a legal guardian. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features of our Website, you may be required to create an account.
You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

4. Prohibited Conduct

You agree not to engage in any of the following activities:

Using the Website for any unlawful purpose or in violation of any local, state, national, or international law or regulation.
Interfering with or disrupting the security, integrity, or performance of the Website.
Attempting to gain unauthorized access to the Website, user accounts, or computer systems.

5. Product Information and Pricing

Vertex strives to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
Prices are subject to change without notice. We reserve the right to modify or discontinue products or services without prior notice.

6. Order Acceptance and Cancellation

All orders placed through our Website are subject to acceptance by Vertex. We reserve the right to refuse or cancel any order for any reason.
In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrect price.

7. Payment Terms

Payments for products or services are to be made through the payment methods provided on our Website.
You agree to pay all charges incurred by you or any users of your account and credit card at the prices in effect when such charges are incurred.

8. Shipping and Delivery

Vertex will make every effort to ensure timely delivery of products. However, we are not responsible for any delays caused by third-party carriers.
The risk of loss and title for products purchased from our Website passes to you upon our delivery to the carrier.

9. Return and Refund Policy

Please refer to our [Return and Refund Policy](#) for details regarding returns and refunds.

10. Intellectual Property Rights

All content, trademarks, logos, and other intellectual property displayed on the Website are owned by or licensed to Vertex and are protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, and revocable license to access and use the Website for personal, non-commercial purposes.

11. User Content and Feedback

You may have the opportunity to submit reviews, comments, or other content. By doing so, you grant Vertex a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content.
Vertex reserves the right to monitor, edit, or remove any content that it deems inappropriate, offensive, or in violation of these Terms of Use.

12. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Vertex. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Your use of third-party websites is at your own risk.

13. Disclaimer of Warranties

The Website and all content, products, and services offered through the Website are provided “as is” and “as available” without any warranties of any kind, either express or implied.
Vertex does not guarantee that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.

14. Limitation of Liability

In no event shall Vertex, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website, even if advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms of Use or your use of the Website shall not exceed the amount you have paid to Vertex, if any, for accessing or using the Website.

15. Indemnification

You agree to indemnify, defend, and hold harmless Vertex, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your use of the Website, violation of these Terms of Use, or violation of any third-party rights.

16. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.

17. Dispute Resolution

Any disputes arising out of or relating to these Terms of Use or your use of the Website shall be resolved through negotiation, mediation, or arbitration in Malaysia.
If a settlement cannot be reached, you agree to submit to the exclusive jurisdiction of the courts of Malaysia.

18. Amendments and Modifications

Vertex reserves the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms of Use.

19. Contact Information

For any questions, comments, or concerns regarding these Terms of Use, please contact us at:

Vertex Hot & Cold Marketing Sdn. Bhd.
Address: No. 27G. 31A&B, Jalan Pandan Indah 1/23D,
Taman Pandan Indah, 55100 Kuala Lumpur.
Email: pei_wps@yahoo.com
Phone: +603 9274 6688 / +603 9274 7105